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Add another agentCustomer Support
Market12
Trust19
Trend52.05
Votes50%
0
Watch
0
Votes
26
Views
Market15
Trust24
Trend49.15
Votes50%
0
Watch
0
Votes
41
Views
Market12
Trust19
Trend50.1
Votes50%
0
Watch
0
Votes
26
Views
Side-by-Side Comparison
| Feature | Freshdesk AI (Freddy) | Botpress | Intercom Fin |
|---|---|---|---|
| Verification | Reviewed | Reviewed | Reviewed |
| Pricing | freemium | open source | paid |
| Deployment | web app | web app | web app |
| Review Level | Reviewed | Reviewed | Reviewed |
| Ownership | unclaimed | unclaimed | unclaimed |
| Market Score | 12 | 15 | 12 |
| Trust Score | 19 | 24 | 19 |
| Trend Score | 52.05 | 49.15 | 50.1 |
| Watchers | 0 | 0 | 0 |
| Page Views | 26 | 41 | 26 |
| Upvotes | 0 | 0 | 0 |
| Country | US | CA | US |
| Founded | — | — | — |
| Agent Type | platform | platform | bot |
| Model Stack | freddy-llm gpt-4o | gpt-5 claude-sonnet-4.6 llama-4 | fin-2-llm claude-sonnet-4.6 |
| Docs | |||
| Open Source | |||
| Demo | |||
| Website | www.freshworks.com | botpress.com | intercom.com |
Score Factor Breakdown
| Factor (weight) | Freshdesk AI (Freddy) | Botpress | Intercom Fin |
|---|---|---|---|
| Trust Score (25%) | 19% | 24% | 19% |
| Watchers (20%) | 0% | 0% | 0% |
| Net Votes (20%) | 0% | 0% | 0% |
| Page Views (15%) | 0% | 0% | 0% |
| Verification (10%) | 13% | 13% | 13% |
| Completeness (10%) | 55% | 80% | 55% |